Make a Bigger Difference as a NHS Volunteer Responder

First published on: 27th March 2020

If you’re looking at ways you can make a #BiggerDifference during the coronavirus pandemic, why not consider becoming an NHS Volunteer Responder?

Set up to support the NHS during the COVID-19 outbreak, they need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. NHS professionals will refer people to NHS Volunteer Responders and they will be matched with a named volunteer.
You can help by signing up for one or more of the tasks listed below.

  • Community Response volunteer - involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home.
  • Patient Transport volunteer - supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back into their home.
  • NHS Transport volunteer - involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery.
  • Check-in and Chat volunteer provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.


This programme enables volunteers to provide care or to help a vulnerable person, which is permitted under the new rules announced by the Government on 23rd March 2020.

Volunteers must be 18 or over and fit and well with no symptoms. Those in higher-risk groups (including those over 70, those who are pregnant or with underlying medical conditions) will be able to offer support by telephone.

Once you have registered and checks are complete you will be provided with a log-in to the GoodSAM Responder app.


Information is taken from  www.goodsamapp.org/nhs



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